Refund Policy

Thank you for shopping at JX8 STORE. We want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a straightforward refund policy:

1. Eligibility for Refunds:
   To be eligible for a refund, items must be returned within 30 days of purchase in their original condition. The item must not be used, damaged, or altered in any way.

2. Refund Process:
   To initiate a return, please email us at jx8store@gmail.com with your order details. Once your request is received, we will provide you with instructions on how to return the item.

3. Refund Method:
   Refunds will be processed to the original payment method. Please note that it may take up to 7-10 business days for the refund to reflect in your account.

4. Non-Refundable Items:
   Certain items such as digital downloads or personalized products may not be eligible for a refund.

5. Shipping Costs:
   Shipping costs are non-refundable. You are responsible for return shipping unless the item was defective or incorrect.

If you have any questions or need assistance, feel free to reach out to us at jx8store@gmail.com.